How to Order: Quotation, Purchase Order and Payment Terms
SAWYE supplies on a project basis: every order runs through a written technical offer and a purchase order, so that the specification, the price and the documents stay aligned. This page explains the sequence and the payment options.
From enquiry to delivery
- Enquiry — send the datasheet, tag list or line list to websale@sawye.com, or use the inquiry form.
- Technical offer — normally within 24 hours: design code, pressure class, material, test standard, price, lead time and Incoterm, stated line by line.
- Clarification — where the specification is open, we list the open points instead of assuming an answer.
- Purchase order — you issue the PO against our offer number; we confirm acceptance and schedule.
- Payment and shipment — as stated in the offer; documents are issued with the goods.
Payment terms
Terms are stated in each quotation, because they depend on the product, the value and the lead time. For export orders we commonly work on a T/T advance with the balance before shipment, or on an irrevocable letter of credit at sight where the buyer's procurement rules require it. Currency is normally USD; EUR and CNY can be quoted. Domestic orders within China are settled by bank transfer, with WeChat Pay available where agreed in advance.
What to include in the purchase order
| Item | Why it matters |
|---|---|
| Our offer number | Locks the price, specification and lead time |
| Tag numbers or line item references | Drives packing marks and site receiving |
| Datasheet revision | Prevents building to a superseded revision |
| Delivery port or site | Determines Incoterm and freight cost |
| Required documents (TPI, 3.1 certs, fire-safe) | Avoids change orders after fabrication starts |
| Requested delivery date | Drives material allocation and freight mode |
Changes and cancellations
Once material is cut or castings are ordered, a change affects both lead time and price. Tell us as early as possible and we will confirm what is still movable; we would rather re-quote than ship something your project cannot use.
Contact for orders
Send purchase orders and enquiries to websale@sawye.com. For shipping and documentation, see how we ship valve orders; to see the product range, start from the shop.